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Effective Presentations Course

Whether you are persuading colleagues, selling a client or energizing a team, the power of your presentation skills makes the difference between success and failure. Presentations skills are very...

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Emotional Intelligence Course

Emotional Intelligence, or EI, has been shown to be a more significant determinant of success, at work and in life, than cognitive intelligence or technical proficiency. Emotional intelligence skills...

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Handling Customer Complaints Course

Handling customer complaints can be difficult, but successful organisations rely on satisfied customers. Customers are increasingly demanding the best, fastest and most convenient and if they feel...

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Life Coaching Course

Most individuals nowadays are on the quest for answers on how to improve their lives as a whole. Whether they’re hoping to improve their career growth and development, want to become more effective...

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Performance Appraisal Course

A comprehensive performance appraisal course for managers, to improve appraisers’ performance management techniques. The performance appraisal course will help participants: Acquire the critical...

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Stress Management Course

You care about your team and want them to be in control of work stress, but they’re currently stressed out, less engaged with their work, and their job satisfaction is dropping. Is your staff feeling...

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Team Building Course

A leader must have the ability to mobilize and strengthen the will of their people through their words and policies. A leader’s most important task is to motivate the employees to do an excellent job...

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Telephone Skills Course

Build confidence and skills for handling telephone calls more professionally. This comprehensive telephone training courses cover professional telephone techniques and call handling etiquette, with an...

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Train The Trainer Course

This Train The Trainer course covers the nature of training, the trainer’s role and how people learn. You will then learn how to design a training program with a lot of emphasis on how to retain the...

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Leadership Training Course

This Leadership Training program delivers concrete leadership tools that immediately elevate productivity while increasing employees’ respect and appreciation for your leaders and your organization....

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